______________________________________________________________________ DRAFT TRANSCRIPT Session: APNIC Member Meeting Date: Friday 3 March 2006 Time: 11.00am Presentation: ARIN report Presenter: Ray Plzak ______________________________________________________________________ PAUL WILSON: OK, well, Ray Plzak is next and I'd like to say thanks to Adiel with a small token of our appreciation. APPLAUSE RAY PLZAK: I'm Ray Plzak. I'm the present CEO of ARIN here to present to you a report of our organisation and activities. And we'll be looking at our membership, what activities we've been doing lately. We'll do the numbers, take a look at statistics, talk about recent policy activity and then I'll give you a preview or invitation to ARIN XVI I. Membership numbers as of 31 January this year as shown here. The preponderance, of course, is in the United States with numbers shown in Canada and in the Caribbean and also we have six members that are outside of the ARIN region that are located in the regions as shown in the table on the left. Some activities - of course, you probably have seen some ARIN folk wandering around APNIC 21. From the board of directors, Bill Woodcock is here. That's him right there. Our Advisory Council, Matt Pounsett and Lea Roberts over there. ARIN staff - Einar Bohlan, Susan Hamlin right there, Richard, Ginny, the irrepressible Leslie sleeping in the back and of course me. And then from the Number Council or Address Council, Louis Lee right there. I don't know if I mentioned it to this gathering before but ARIN provides funding support to bring at least one member from the Address Council to every RIR meeting and also we also bring two members from the advisory council to every meeting. It helps to diffuse the policy knowledge from the other regions into our region. Some staff activities - financial services are busily wrapping up the annual audit. We hope to have it completed in the near future. We are undertaking a service fee analysis as well. One of the things that's caused us to do that is that recently - actually for almost a year now, there's been a good discussion going on about the allocation of provider independent space on IPv6 and currently there are no service fees associated with this activity and so we are taking on that as well and looking at our service fees. Currently there are no service fees that are collected in regards to any IPv6 activity. And also in 2005, we did a very aggressive - and I'll show you some numbers in a little bit - collection of overdue accounts. Registration services - two big things going on. We are going to expand the routing testing, bogon testing, whatever you want to call it. In the past, it's primarily been aimed at just those new allocations that we received from IANA. We are now expanding it to include not only those allocations but also IP address space that has been turned back into ARIN because it was blacklisted and it has been exchanged for other address space. Also, we're talking about address space and resources that we recover through the processes of overdue collections or space recovered because persons turn it back into the registry because they no longer have a need for it. So that will be expanded during these coming months. The United States Government has mandated that all of its agencies convert to IPv6 and so they have an implementation date of 2008. What that implementation means, no-one really knows. I think it may mean, "Just have some plans going." But, in any event, because you have what amounts to the big hammer in the US government, the Office of Management Budgets saying, "You will do this," there are 26 agencies and departments in the US government, they are very actively now trying to figure out how to get IPv6 space. To that end, we have been participating in forums to - that the government has been conducting and, in addition, it is said they will be conducting special training activity for the persons in those various departments and agencies that will be involved in the procurement of the IPv6 address space. Of course, dealing with the government, there is also the - we will have to be negotiating our registration services agreement, particularly in the areas of governing law and also in areas of indemnification. The members' services department has been expanding its work in the outreach area and is expanding the media that are being used now to cover outreach activities. Some of these will be in evidence at the ARIN XVII meeting. We have also gone through and have revised our election procedures and so they are busily implementing those. And also the Internet resource policy evaluation process manual will undergo a review this year. There've been several modifications and changes to it over the years and so it was first promulgated late in the year 2000. Actually, it's the first RIR document that documented the policy development process. It's stood the test of time, but there've been a few adjustments made to it over the years and so we'll be doing a review of that as well. Supporting these three departments is engineering. They will be doing work and have done work in modifying and improving the election system. They've been doing work on improving network redundancy in terms of making the pipe stronger and also doing other work in terms of making us a little bit more survivable. Also a big thing we're undertaking this year is the integration of the IP registry and the Internet routing registry, tying more closely those two activities together so that you have a very validated linking between, for example, maintainer objects in the routing registry and the organisation that receive the allocation in the IP registry. Also backing up all the departments is the HR and admin. They've recently completed the generator as a back-up power source for our facility. Although we generally have stable power, there have been violent storms. A tornado went through our area and went through our co-lo facility. So we have a generator to provide back-up power to the ARIN offices. We've undertaken a more diligent use of project management. Many ARIN staff are in the process of receiving training on project management. As we expand and get into more involved contracting with numerous outsourcing activities, more people have got to be more attuned to the project management process and so this is a program that's being undertaken this year as well. I won't go into the coordinated activities. That's already been covered to a certain extent by Paul in his report to you this morning. I will say that we are an active participant in these things and also in the GAC workshops that have been conducted at the last two meetings of ICANN. OK, let's now do the numbers, now the statistics. First of all, to contact ARIN, you can get to us through the website or through the helpdesk. We have two of them. These are the high, low and average visits to the ARIN website through the year 2005 and statistically, the most visited hour is 11am and the most visited day of the week is Wednesday. So most people, when they visit ARIN's website will do it at 11am on a Wednesday morning. Geoff, I don't know how that affects your prediction date of the exhaustion of v4 space. That's 11am eastern US time. Depending on the time of year, it's GMT minus 4 or 5. Telephonically we have two helpdesks. The numbers are shown on the chart. Red is registration services and blue is the financial services or billing help desk. Registration services and the financial services both receive e-mail. The larger volume of the e-mail, obviously, goes to registration services and the only e-mail I'm showing you here is the non-template-valid e-mail. This is not e-mail that contains templates nor is it the spam. Registration services will recount experiences of a 92% spam factor. In January, it's somewhere around 1,600-odd messages that were real out of a total of about 21,000 messages. Spam continues to be a problem on our open accounts. These are the ways in which people contact ARIN and the frequency at which they do that. So they do that in order to conduct business with ARIN. And the first thing that they're going to do, obviously, is apply for Internet number resources. The monthly rate in the year 2005 for the processing of templates automatically - almost 43,000 per month were done in automatic mode and interactively or manually, an additional 2,000. These templates then trigger a processing activity, one of which is the collection of service fees. Service fees - on average, we collect 575 cheques a month, we have 366 credit card transactions and five money wire transactions. And then, in turn, the process is complete the through the assignment and allocation and the burn rate right now for 2005 on a monthly basis - almost 16,000 /24s monthly, five /32s of v6 space and 129 autonomous system numbers. Those are the monthly burn rates. And we also, as I said, have been aggressively pursuing the collections of overdue accounts, beginning in January 2005. During the period of 2005, we collect in full 51% of all that outstanding money. We had an additional 1% where we collected partial amounts. That partial amount really reflects the fact that we were collecting money as part of a bankruptcy proceeding and so we did not get back full return on the dollar for those transactions. We are still actively pursuing 37% and 11% of the revenue was written off and we revoked the resources. I don't have a breakdown on how much was that was address space or autonomous system numbers but during a six-month period in the year 2005, we took back in more autonomous system numbers than we issued out. So we've been very aggressive in this matter. Some recent policy activity. I won't go through all of it but you can see we've been very active sin the last ARIN meeting. And actually we have eight policy proposals on the table for discussion at the upcoming ARIN meeting. It covers the gambit of everything, as you can see. Save gave an excellent presentation yesterday on what these things are all about so I won't do that here. So now on to ARIN XVII. I'll ask you a question - you know where this is? Some people will know. Right? If Susan doesn't know, then we're in real trouble. OK. It is the site of ARIN XVII and that is in fact in Montreal. So we will have the usual tutorials and training, technical presentations, BoFs, policy discussions and, as usual, an excellent social event. You notice not here is the usual line that says 'terminal room'. We are no longer going to have a 'terminal room' in ARIN meetings. We are moving slightly ahead in time and we're going to have a cybercafe. It will feature a relaxation break area, refreshments there, the help desk will have interface points there, learning kiosks will be set up there and printers for people who need access to printing devices. So we're very excited about this and we hope to see this expand as we move forward in the future. And also, I won't say anything other than this - that if you come to ARIN XVII, we will be presenting a special surprise and it's going to be something very, very unique and I think that you will all really, really enjoy it. DAVID CONRAD: Is it a /32? RAY PLZAK: No, it's not. PAUL WILSON: An iPod? RAY PLZAK: No. We're not giving away iPods. I'm sure you will enjoy it. So with that, I will say thank you very much. APPLAUSE PAUL WILSON: Thanks a lot. I think that cybercafe might really catch on. It sounds good. BILL WOODCOCK: Especially if it has coffee. RAY PLZAK: It's going to have coffee, except for Bill Woodcock.