Recently, individuals claiming to represent APNIC have contacted some Members, requesting to speak to senior staff regarding non-APNIC matters.

Recently, individuals claiming to represent APNIC have contacted some Members, requesting to speak to senior staff regarding non-APNIC matters. This is fraudulent behaviour and of concern as address holders may be convinced to provide details that might facilitate hijacking of registration database records, through theft of authentication or personal identity information.

In order to avoid any negative consequences from scammers, APNIC Members and the wider community are reminded of the following:

1. APNIC staff do not make unsolicited calls or emails to individuals not listed as admin or technical contacts in the whois database.
2. APNIC staff will never request any login or password details.

APNIC takes the security of Member information very seriously, and has established procedures in place to protect and maintain the confidentiality and non-disclosure of such information.

Public information such as contact details is available in the APNIC Whois Database, and where there is a case of any registry records being corrupted or altered without authorization, APNIC will be able to restore the correct information based on master records.

If you have been contacted and fear information has been lost or provided inadvertently to a scammer, or if you have any concerns regarding an email or voice call from someone claiming to represent APNIC, please contact the APNIC Helpdesk immediately to resolve that issue and verify the staff member's identity. APNIC staff are trained to expect this and encourage you to do so, to ensure that both private and public records stay safe.

Of course, any information that can be obtained about this scam would be gratefully received by APNIC.

If you have any questions or concerns, or would like to talk with one of our Helpdesk staff, please contact helpdesk@apnic.net.

Contact:

Phone: